IIT Connections

If you’re a big huge e-commerce business, your time is money. Literally. Amazon.com made $61 billion last year, which boils down to $167 million a day, $7 million an hour, and $116,000 a minute. Every minute counts, which is why you cant afford to have your website go down or be slow, even for just a little while.

That’s why Los Angeles-based content delivery startup EdgeCast launched a new product called EdgeCast Transact, provides a dedicated CDN built just for e-commerce companies, with all the features that e-commerce companies need. EdgeCast Transact is built on top of the company’s new Commerce Acceleration Network, which is built to be PCI-compliant and enable acceleration and optimization of e-commerce pages.

While a number of CDNs tout features that e-commerce websites crave, like application acceleration, page optimization, and small-object delivery, EdgeCast is the only one that has broken its e-commerce offering out and put it on its own dedicated network infrastructure. And the company has spent the last year designing and testing out this purpose-built network for e-commerce providers so that they don’t have to share any infrastructure with media companies or social networks or whatever.

That means that e-commerce companies won’t have to worry if there’s a DDOS attack against a media company, or a surge in traffic during the Super Bowl at a social networking site, or whatever. The network is also built to be fully redundant and have all sorts of failover and elastic provisioning to handle holiday traffic spikes and the like.

For clients, that’s like not just buying a Rolls Royce, but having your own private highway to drive it on. At least, that’s what EdgeCast president James Segil says.

Anyway, in addition to having their own private infrastructure, EdgeCast Transact is designed to provide secure sessions between the origin and end user. It also has mobile device detection and front-end optimization built in, to ensure the best performance regardless of the platform or device someone’s using to access the site.

E-commerce companies benefit from also having access to a dedicated customer support team and “white-glove service,” which Segil says is needed for most of those customers. It’s also going to be updated with the needs of business customers in mind — which means e-commerce business cycles, code freezes during the holidays and other busy shopping seasons.

EdgeCast continues to win business in the CDN market, with more than 6,000 customers. Those clients include some big names, like Twitter, Hulu, Pinterest, Etsy, and Tumblr. (Don’t worry, Yahoo is a client too.) The company now has about 215 employees, most of which are in the United States… Although it’s been expanding its footprint with sales and support internationally.

Google has updated Chrome in build 27 to include conversational voice search, a feature it demoed on stage at Google I/O this year that allows you to search by voice, but also transcribes your queries in real time and lets you use natural language, asking Google straightforward questions and getting straightforward answers, both read back to you by dictation and in actual Google search results.

The transcription feature is awesome, since you can actually watch Google try to anticipate what you’re going to say and then adapt in real time to the right query. So far in my testing, it hasn’t gotten anything wrong; this isn’t the clumsy voice input of five years ago that got things wrong as often as it got them right. Having it understand natural queries is also very cool, and for the first time, you get a sense that this is what we all imagined something like AskJeeves was meant to be, but good and effective.

Questions that are easily answerable generally are. Ask about nation and state capitals and get the answer right away, read back to you by Google. Ask about a location and get a map. Ask about a person and get a brief bio. It’s a lot like having your own personal information agent or knowledge broker, and it’s so impressive that I might even eventually be able to get over my embarrassment of using it in public.

Conversational search is available in the latest stable build, and can be accessed by going to Google’s homepage and clicking the microphone icon in the search bar. So far, I haven’t run into a single connectivity issue or mistaken query, but let us know if your experience differs. Also, Chrome itself wouldn’t detect the update to version 27 on my Mac, so you may have to go direct to the Chrome website and reinstall altogether to get this up and running.

Porn is the new Tumblr. It seems that everyone with a CS degree and a little free time is trying to cash in (or at least dabble) in the world of online sexuality, a happenstance that I’d chalk up to the ubiquity of boobies online and the potential for perceived riches. But what inspires a pair of designers and artists to create a site that essentially catalogs every NSFW GIF they can find?

I had to find out.

To be clear, the site [THIS IS A NSFW LINK. DO NOT CLICK IT AT WORK OR EVER] is very NSFW. It’s also quite basic – you simply press your mouse button to slide through one image after the other in a cavalcade of protuberances and pneumatic efforts that brings to mind Chaplin’s Modern Times crossed with Skinemax. Seriously. Don’t click the link. It’s porn. Instead, let’s talk to Raj and Katie, founders of the site. They preferred to remain somewhat anonymous.

John Biggs: Why did you guys make this?

Raj: Serendipity. In the beginning, in order to ramp up on some new technologies, I built a webapp to pull the most popular animated gifs from the web and present them one after another. I honestly expected kitties, Batman, and Kermit the frog. Instead, the gifs ended up being 99% porn. The next day, I told 6 friends about this happy accident, and by the end of the week, we were getting 200 unique visitors daily. Chris (the designer) has since transformed my clever hack into a polished user experience, Kevin (the hustler) is exploring innovative business models, and Katie (the ballerina) has helped forge our brand and identity. We use the site ourselves, and we’ve just been kindling the fire – it feels like the project has taken on a life of its own.

These are some of the responses to our site on Reddit.

@TheWorstDrug that is…..AMAZING! Is it just for this particular one or will all of em eventually be like this?—
Mirza-A (@Mirza_A88) May 11, 2013

@TheWorstDrug You're a magician with your site! Had to slap myself in the face to stop being hypnotized by it. Damn youuuu!! —
Rabbit Sweet (@brabbitsweet) May 07, 2013

@TheWorstDrug opened it up @ work and lost all my concentration… This is the worst drug… Luv it—
Texas proud (@tompaul64) May 06, 2013

JB: Who are you guys?

Raj: I’m equal parts hacker and guitarist at heart, Chris is an artist, Kevin is a hustler, and Katie is a choreographer. We’re a group of friends, and we each bring unique talents to the table. We love working together. At the moment, we’re building a porn site. Next time, we might record a rock album.

Quick story: A few months ago, we were trying to figure out where to take our product, so I issued Chris a No Fap Challenge. I asked him to not spank it to any porn site other than The Worst Drug for as long as possible. Chris lasted 3 days. He came back to me and told me that he couldn’t get off without video – so along with animated gifs, HTML5 video became our next major feature.

JB: There seems to be a trend of women working on porn startups. Why?

Katie: As porn becomes more mainstream, disrupting the current tech is fair game for anyone who isn’t afraid of it. This includes the kind of savvy and self-governing women who would abandon their kitchens and venture into the tech world in the first place. That’s my guess anyway. For me it was happenstance that the content was porn. These GIFs reveal the usually obscured popular content of the Internet. Imagine observing the planet from a distance, swiping through what we look at, laugh at, get aroused by, and share with each other. I was initially surprised, even shocked, that what we captured was basically all porn, but then I had to laugh. I love this big world of happy, normal, clever, horny people. We’re sexy.

JB: Why porn? Why now?

Raj: We’re driven by a particular philosophy. Recent studies have shown that there’s little correlation between porn use and deviant/risky sexual behavior. Researchers have also been looking into why porn is addictive. I’ve been trolling on 4chan for years, and I think that watching porn makes you a better person. It’s always my belief that knowledge is more powerful than ignorance, and porn is a particular type of knowledge.

Also, there’s nothing in our algorithms that limits our content to porn. Our site simply pulls in the most popular animated gifs as determined by web users around the world. It just happens to be the case that these gifs are all porn – we’re reflecting the world back at itself.

JB: How will you make money?

We don’t know – do you have any money?

We’ve bootstrapped ourselves so far, and we’ve been able to cover our operating expenses. For the moment, we’re focused on building the best user experience that we can.

Unrelated: Our name (The Worst Drug) reflects the addictive nature of the site. Chris chose our logo font because it looks like something that you’d see on a bottle of prescription pills – and it feels a little dirty, but still somehow clean. Our ‘u’ is a forward arrow key, as you can hit that key instead of clicking the image.

JB: Do your parents know what you’re doing?

Raj: My parents have no idea what I’m doing. My parents have never had any idea what I’ve been up to. They still don’t know that I once stole a nice pen from K-Mart in 6th grade. (I hope that my parents don’t read TechCrunch.)

Katie: Yes, and my mom loves the site! She’s offered suggestions for the UI, and she’s even Tweeted about us to her 17 followers. Her response is flattering, but I question her taste, because I also showed her Two Girls, One Cup, and she thought it was hilarious and didn’t throw up in her mouth at all.

JB: What’s your favorite kitten picture?

See above.

Practice Fusion has made a name for itself over the past few years by tapping into enormous demand for digital health information — particularly health records. From its inception in 2005, the startup has been on a mission to disrupt the slow-moving, archaic world of Healthcare IT by providing a free, web-based electronic medical records (EMR) platform to doctors and their practices.

These days, we take free scalable, online platforms for granted, but at the time, Practice Fusion’s approach to EMR was far from being the norm in the healthcare market. Since then, the company has gone on to raise $70 million, attract some 150K medical professionals and grow to over 250+ employees. Today, Practice Fusion hosts digital health records for over 64 million people in the U.S., making it one of the largest web-based EMR platforms out there.

With the success of its EMR software, Practice Fusion is now looking to extend the functionality of its platform with the goal of building a true end-to-end health service. Setting its sights on becoming the Salesforce.com for doctors and the Facebook for health, last month the company launched Patient Fusion — a new complementary site that allows anyone and everyone to compare doctor reviews and book appointments within an hour of arriving at the doctor’s office.

The new service takes Practice Fusion into ZocDoc’s territory, combining Yelp-like reviews with an Uber-style on-demand booking service. However, unlike Yelp, which would allow users to rate doctors even if they’ve never stepped foot in their office, Patient Fusion aggregates ratings from patients after their visits. This allows the company to not only build a database of verified reviews (based on visits it knows actually took place), but to lay the groundwork for a sizable local physician search engine as well.

With several million reviews now live, today Practice Fusion is taking the next step toward being a full-service health information platform with the launch of a free tool that aims to help patients keep better tabs on their health spending. Now, along with the ability to book appointments and access digital health records, Patient Fusion allows users to track their health spending across their entire history of medical visits.

The platform, which officially launches in beta today, is available to Practice Fusion patients who are covered by national health insurance providers like Anthem Blue Cross and United. If the initial launch of Patient Fusion brought the company into Yelp (and ZocDoc) territory, then its new free service marks the beginning of Practice Fusion’s own version of Mint.com for health.

By aggregating patients’ health information and family health bills, Patient Fusion allows users to track and visualize the history of their health costs, including out-of-pocket expenses and deductibles, for example. The idea is to help users more accurately plan their flexible spending account (FSA) contributions and estimate the cost of future visits to the doctor’s office, for example.

Another key piece of the new service is that it includes insurance claims information to enable patients to view their claims history and determine which claims have been rejected, which have been accepted and which may need to be disputed. By allowing patients to more effectively stay on top of their health bills, the company also sees a potential upside for doctors — as easier expense management could lead to an increase in payments that are more accurate and are actually on time.

With the average person now spending $3,000/year on out-of-pocket medical costs and with medical bills now representing one of the leading causes of personal bankruptcy in the U.S., Practice Fusion is hoping that its new tools can alleviate some of this financial stress. While the company is far from being the only service to allow patients to track their health spending, the service has the benefit of being tied to one of the largest EMR platforms in the U.S. and a search and booking service that now includes more than 27,000 verified providers.

By simplifying health expense tracking and by allowing people to view out-of-pocket expenses incurred to date (as well as costs covered by insurance and the remaining balance of their deductible) — all for free — Patient Fusion comes with plenty of appeal.

This is especially true for doctors and practices already using the company’s EMR platform, as they can now direct their patients to its appointment booking and expense tracking tool without worrying about the high costs of ZocDoc or other similar services. And, for its new tool, having access to the huge network of medical professionals using its EMR software, this means ready-made scale.

The new service will be of particular interest to startups like Simplee, which launched its own “Mint.com for healthcare expenses” service and medical wallet back in 2011 to enable people to better track visits, monitor benefits and pay bills online. More recently, Simplee has expanded its reach by bringing a payment and loyalty platform to hospitals in an effort to give them a better way to distribute bills (digitally), and, last month, it launched a new mobile app that allows people to pay their family’s medical bills from their phone — on the go.

While Simplee has managed over $2 billion in medical bills to date, Patient Fusion’s new service puts the two companies in direct competition — at least in regard to this functionality. However, Practice Fusion’s version does not yet support bill payments, only expense management, nor does it yet have the mobile piece. Though Simplee’s platform is (arguably) more extensive at this point, it likely won’t be long before Practice Fusion fills the remaining gap.

What’s more, as the company further extends it health platform, potentially adding integrations with popular health-tracking devices (like, say, Fitbit), Practice Fusion will begin to compete with a whole new category of startups and companies. While it remains to be seen which tools the average patient will find more accessible (and usable), at this point, given the ridiculous cost of healthcare and medical expenses, the average American will welcome any help in this regard with open arms.